Forgot your password?

New Customer? Sign up →

Shipping to Australia has now been disabled on this site. If you're in Australia, please head to vapoaustralia.com.au to continue shopping with VAPO.

Review Guidelines and Eligibility

Introduction

Reviews are open to purchasers to express their genuine, personal, opinion about those products. 

To submit a review, the following Eligibility Guidelines must be met

You can only review a product that you have purchased, and you can post only one review per product. You must have read the instructions and used the product in accordance with the instructions.

All reviews must also meet the following Review Guidelines

  • The Review Must
    • be directly related to the product itself, and not to any products which
      are similar and/or sold by other organisations;
    • include a star rating;
    • be clear and understandable;
    • be original, genuine, accurate, truthful and not misleading or deceptive either in whole or in part.
  • The Review Must Not
    • include personal information of another person, such as names, email or other addresses, or phone numbers;
    • include advertisements or references to other offers or websites, though in some cases other product recommendations may be acceptable, depending on the context;
    • include links to websites;
    • include obscene, abusive, discriminatory, intolerant, defamatory, or
      illegal content, or swear words or other inappropriate language; or
    • be harmful or intended for improper or unlawful purposes.

 

Moderation and use of reviews

VAPO does not edit reviews unless consent has been provided by the purchaser. VAPO aims to publish reviews promptly.  However, reviews are moderated, and VAPO reserves the right not to publish reviews that do not meet the Review Guidelines.

VAPO has the right to contact any reviewer for more information about the review before the review is published.

By providing your review, you agree to Vapo using all or any part of your review for marketing purposes on this website and elsewhere. Reviews are also subject to VAPOS’ Terms and Conditions, including the Privacy Policy.

If you have any questions regarding our Review Guidelines, please email at contact@vapo.co.nz